1.Check that your computer system is Windows 7, 8, 8.1, or 10 with 64-bit Operating System in order to be compatible with the Command Center.
	    					2.Make sure your multi-task dongle and cable are plugged in correctly. 
	    					
3.Restart your PC and the Command Center.
	    					
4.If you are still running into issues contact customer service at 
 customerservice@brinno.com